This site does not accept online orders for shipments to the US, Europe,
  Mexico, or Puerto Rico. If you are within one of these areas, please
  order through your appropriate FST office which can be found here.
 
 
  Prices shown in Canadian currency
       
 
 
Terms and Conditions of Sale
FST Products

All products offered by FST are sold with the understanding that they are used by qualified persons in veterinary, research and experimental procedures only and are not meant for use on humans.

Payment

We accept Visa, MasterCard & American Express. You may submit your order with your credit card number on our secure server.

Those with existing FST Net 30 accounts can also pay with a valid purchase order number if you set up a logon account on our site.

Shipping Charges

We ship most orders within one business day of receipt.

Shipping charges will be calculated and added to each order. A fax confirmation will be sent as soon as the order has been processed. 

Our Guarantee

Our guarantee to you is that, should you not be entirely satisfied with your purchase, your money will be refunded in full.

Returns and Exchanges

We know that occasionally a return is unavoidable, so when it is necessary we want to make it easy. Just follow these simple instructions:

Enclose a copy of the original invoice. Please be sure to indicate the action you require; exchange, replacement, credit or refund.

Carefully repackage items in appropriate packaging and return to FST via the carrier of your choice. We recommend insuring all packages for their full value and using a carrier that offers shipment tracking.

Return to:
Fine Science Tools Inc.
202-277 Mountain Highway
North Vancouver, British Columbia 
Canada V7J 3P2

If you have any questions, please call customer service at 800-665-5355.