Returns & Exchanges

FST offers a 100% Satisfaction Guarantee

"If for any reason you are not completely satisfied with your purchase, you may return it for a full refund."
 Hans Gawenda, Chairman of the Board
 Fine Science Tools Inc.

FST has no restocking fee, and it is our goal to make the return process as easy as possible for you. 

We know that occasionally a return is unavoidable, so when it is necessary we want to make it easy. Just follow these simple instructions:

Enclose a copy of the original invoice. Please be sure to indicate the action you require; exchange, replacement, credit or refund.

Carefully repackage items in appropriate packaging and return to FST via the carrier of your choice. We recommend insuring all packages for their full value and using a carrier that offers shipment tracking.

Due to the legal regulations and for the protection of our employees, every item returned must be accompanied by a completed and signed Declaration of Decontamination form.

Return to:
Fine Science Tools Inc.
410-197 Forester Street
North Vancouver, British Columbia 
Canada V7H 0A6

If you have any questions, please call customer service at 800-665-5355 or 604-980-2481.