Terms & Conditions of Sale

FST products

All products offered by FST are sold with the understanding that they are used by qualified persons in veterinary, research and experimental procedures only and are not meant for use on humans.


We accept Visa, MasterCard and American Express. You may submit your order with your credit card number on our secure server.

To pay with a Purchase Order on this site, you must set up a logon account and have an existing NET 30 account with us.

Shipping charges

We ship most orders within 24 hours of receipt. Shipping, handling and insurance will be charged at the prevailing rates for both
postal and courier deliveries. There will be a minimum charge of $20.00.


Our guarantee

Our guarantee to you is that, should you not be entirely satisfied with your purchase, your money will be refunded in full.

Returns and exchanges

We know that occasionally a return is unavoidable, so when it is necessary we want to make it easy. Just follow these simple instructions:

Enclose a copy of the original invoice. Please be sure to indicate the action you require; exchange, replacement, credit or refund.

Carefully repackage items in appropriate packaging and return to FST via the carrier of your choice. We recommend insuring all packages for their full value and using a carrier that offers shipment tracking.

Return to:
Fine Science Tools Inc.
410-197 Forester Street
North Vancouver, British Columbia 
Canada V7H 0A6

If you have any questions, please call customer service at +1 800-665-5355 or +1 604-980-2481.